penned on Saturday February 26th, 2022
To help me process my own inner stress levels – and perhaps as a bonus help dispel the myth that you, dear reader, might have built up around every aspect of a monastery always being easy-going and serene – I’d like to share a little bit about working in the registration office (RO) here at Deer Park Monastery (DP), where I am currently residing.
Assisting in the RO here is what I would consider a “next-level practice,” by which I mean: advanced practice skills are required in order not to have a meltdown. In order to step into next-level practices, it’s necessary to have a strong proficiency in the foundational elements of the practice. It’s not a good idea to try to step into next-level environments or situations without developing a solid base from which to draw on and return back to when the going gets tough.
We’re in crunch mode here in the DP RO. We have a sea of work to do and limited time in which to do it. Between DP’s one full-time and rockstar office employee and myself as a part-time volunteer assistant, we are just keeping our heads above water right now. For the next week or so, I imagine it will be similar to the week after Thay passed away and we hosted a full 7-days of ceremonies open to the public. I spent 40-hours in the RO that week. Normally the RO is closed on Sundays and Mondays, but I reckon I will opt to work those days because of the large volume of work there is to do. Have I mentioned this is a whole new experience for me? I’ve never worked in an office environment before. I’ve never spent hours-long shifts glued to the computer in work-mode. I’ve never had to bounce back and forth between answering phone calls and responding to emails and entering information into a database, while also routinely fielding requests from live humans coming in through the door. If you’re not an Olympic level multi-tasker, this work could eat a person alive. Mad skills of switching gears quickly and tending to eight different things simultaneously are needed.
So very many jobs and career fields are like what I’ve just described. Translation: I’m appreciating learning firsthand of just how taxing and draining it is to 1) sit in front of a computer screen all day and 2) be in the business of what essentially equates to customer service. Interfacing with the public all day long, day in and day out, is the work of angels you guys. No joke. Be good to those whose livelihood involves talking with people on the phone and/or IRL: store clerks, restaurant staff, customer service phone operators, the list goes on and on.
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