On Hold

Yesterday, a new modem arrived in the mail from our internet provider, along with a set of instructions for self-installation. It wasn’t rocket science, especially since we were simply replacing an older modem that was already hooked up with all of the same kind of cords attached.

Everything was going great for me set-up wise – I did all the stuff and connected all the stuff and disconnected all the old stuff and cleaned up all the dust & debris that had accumulated in the corner where I removed all the old stuff – until the very last step. Activate modem using your smartphone or computer, it said. So there I was on my laptop doing what it said and then…death.

An error message popped up on my screen that said I needed to call the 800 number for support. Drat.

Well. What choice did I have but to call the number?! It was either that or go without internet service (gasp!). My preemptive frustration for needing to call to complete the installation of the new modem was situated in figuring I’d have a long hold time waiting for a customer service agent, as that’s been par for the course in the wake of covid. And, I was right. I sat on hold for a total of 61 minutes, followed by an additional 16 minutes accompanied by a dude on the other end trying to fix a number of issues that kept cropping up.

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Soundtrack

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I listen to music.  A lot.  While I’m cooking, writing, reading the news online, cleaning, driving, or doing yard work I have music on.  I find that music helps me to practice joy throughout the day.  It can also help me to process through difficult emotions and get in touch with challenges I am facing.  Music can be very powerful and healing.  And it can also cultivate a lot of strife and harm if we are inattentive to its effects on our mental state.  For instance, I love love love the musician Bon Iver.  His voice and melodies are hauntingly beautiful.  But I started noticing that when I listened to his music my disposition would change.  I would suddenly become more downhearted and sullen.  I enjoyed his music so much that not only did it take me a while to connect the dots in terms of how I felt during and after listening to him but it also took a while for me to decide to stop listening to him because I didn’t like how the music affected me.  Music, like any media influence, has the capacity to uplift us or sink us down and it’s important to understand ourselves well enough to know which does what to us so that we are able to water the most skillful seeds within us and flourish with more ease.

After I cooked myself a wonderful vegetarian dinner earlier tonight I was struck by musical inspiration and hopped onto youtube in order to look up some of my old favorite songs I hadn’t heard in a while.  I plugged my laptop into our large guitar amp so that I could listen to the music the best way I think it should be experienced – loudly!  I mean really, some songs simply need to be loud in order to do them justice.  You cannot listen to Pink Floyd on lousy laptop speakers, it just won’t do I’m afraid.

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